Allstate Insurance Agent: Robert Wood in 750 West Hampshire Boulevard Ste 2

Customer Reviews about Allstate Insurance Agent: Robert Wood:

• ★ ☆ ☆ ☆ ☆
  Terrible! If i could give 0 stars I would. I cnx my policy 2 weeks prior to my credit card being hit. I also requested a confirmation email through the rep Deborah that she confirmed she received and the policy was canceled. Low and behold my credit card was charged $190.00 after the policy was cnx. I called several times just to get the run around and NO help from Deborah as well as being put on hold Numerous times. At one point I was removed from hold (by accident) just to hear all the reps laughing and Joking when Deborah was to be making a follow up call. TERRIBLE CUSTOMER SERVICE! They never return calls when they say they will. When asked to speak with Robert Wood , I spoke with him and he is half def so the Deborah "Interpreted the conversation for him" come to find out the cnx wasnt put through till today when I called to complain. When I asked for resolution he said that was ABOVE THEIR PAY GRADE! Then he terminated the call! What a SCAM! Deborah isnt even qualified to flip burgers let alone deal with someones personal information.
  By Marty q, July 16, 2017
• ★ ★ ★ ★ ★
  Agents are very helpful and knowledgeable.
  By Celia Wilkinson, March 17, 2017

Photo gallery of Allstate Insurance Agent: Robert Wood

About Allstate Insurance Agent: Robert Wood in Citrus Springs